Privacy Policy

1. Introduction

Good2Great ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone, address)
• Account credentials
• Payment information
• Profile information and photos
• Information about your participants (name, age, interests) for booking purposes

2.2 Usage Information

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Search queries and booking history

2.3 Information from Third Parties

We may receive information from third parties, including:

• Social media platforms (if you sign in using social login)
• Payment processors
• Background check services (for business verification)

3. How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process bookings and payments
• Send transactional communications
• Personalize your experience
• Send marketing communications (with your consent)
• Ensure platform safety and prevent fraud
• Comply with legal obligations

4. Information Sharing

4.1 With Service Providers

When you book a session, we share necessary information with the business to facilitate your booking, including:

• Your contact information
• Participant details (name, age)
• Booking preferences

4.2 With Third-Party Service Providers

We share information with trusted third parties who help us operate our business:

• Payment processors
• Cloud hosting providers
• Analytics services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Participants' Privacy

Our Service involves collecting information about participants for booking purposes. We only collect necessary information and require parental consent. We do not knowingly collect personal information directly from minors under 13.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your data
• Opt out of marketing communications
• Data portability
• Withdraw consent

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser. Types of cookies we use:

• Essential cookies: Required for basic functionality
• Analytics cookies: Help us understand how you use our Service
• Preference cookies: Remember your settings
• Marketing cookies: Used for targeted advertising

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

12. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our Service.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@good2great.com
Address: 123 Main Street, Austin, TX 78701
Phone: (555) 123-4567